MakeMyTrailer - Horrible Experience
We ordered a custom built trailer on the website makemytrailer.com (also in business at Plain Ol’ Trailer). We specifically told them it had to have a ramp door as we planned to haul our Harley Davidson in it.
After waiting 6 weeks for them to build it, we took off from work to drive 10 hours to pick up our trailer. When we got there, the trailer was WRONG! It had a swing door rather than a ramp door. The factory, nor the dealer, were willing to work with us.
We had paid a $400 deposit and spent money traveling to get the trailer, as well as the lost time from work. They did finally return our numerous calls but were no help at all. The dealer said he would call the factory to get the door changed out and give us a call right back. We never received a return call from the dealer.
We are currently on our way home without a trailer and without our $400 deposit. DO NOT USE THIS COMPANY!
Reason of review: Not as described/ advertised.
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Comments
Please avoid publishing any personal information and promotional content
stay away from this company i got a 6.10 trailer and the roof is cheap and has dents in it not worth the time or money 2021
I was just getting to order my trailer from this company after reading this message I think I’ll hold off. Thank you for sharing your experience with this company.
Helpful reviews!
Very good idea. This company never contacted us back or answered any calls from us to make good on our deal. Ended up buying a trailer locally for a few more dollars but got exactly what we wanted with no problems.