Joe V Xvf

Good service and great customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
MakeMyTrailer - Good service and great customer service
A week ago I received my 6x12 enclosed trailer, everything went perfectly, now I can carry my work tools. thanks Make My Trailer
View full review

User's recommendation: They have the best prices

Ron H Whk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Benton, Kentucky

Refuse to reply to quote requests

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Evidently, this company does not care to work with US Service Connected veterans who gave our healthy lives so they could be a business at all.
View full review

User's recommendation: Dont bother

George S Wqj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor quality

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
MakeMyTrailer - Poor quality
MakeMyTrailer - Poor quality - Image 2
When I got the trailer home I discovered the wheel on the passengers side had no brake. The wires had come apart. Found out I had bare plywood underneath the floor in spots. Undercoating was terrible. The support members under the floor are like tin!! Very thin and not at all what I would call a support member. Everything about this trailer is cheap. I never should have taken it. I had over $600 dollars worth of deposit I didnt want to loose.
View full review
Loss:
$4600
Cons:
  • Terrible quality

Preferred solution: Let the company propose a solution

User's recommendation: Go elsewhere to buy a trailer. Trailers made by South Georgia Cargo Trailers are garbage!!

John C Rqr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Another UNSATISFIED customer/ Canceled my order but didn't give me my money back. Had to get my credit card co. involved

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

After 2 months they hadn't even put the order in so couldn't tell me when it was going to be built. FANTASTIC to deal with UNTIL they get your deposit.

After that you'll NEVER get a call back. I should have known we had a problem when they had to sub the order to Diamond Cargo for the Gray .030 aluminum. Now I currently have 2 Diamond Cargo trailers (7x16) and (8.5 x 22) and they don't hold up in the lawn business to 60+ times/ day of opening the ramp door without the sides separating from the roof. But I let it slide since I wanted the color and the aluminum Gauge and this was going to be a light duty Irrigation trailer.

Next it was the fenders. No round fenders,, just Jeep style fenders (IMO ugly) or nothing. I guess this is where the ships sitting off the CA. coast supply chain thing comes in.

So when I called and said (after 2 mos.) I'm going to give you a week and I will call you back, and I'm going to want to know that my trailer at least has a date to START being built or I will cancel the order. I gave it 2 weeks and called back and they told me they had cancelled the order themselves (Touche' to me I guess) and if I wanted any more info or if I wanted to see about getting the trailer built then I would need to call Diamond Cargo. (Diamond Cargo didn't take the deposit or the initial order it was Make My Trailer, so why am I calling them?) Oh, and they cancelled the order but didn't apply my refund. My credit card co.

took care of that. I guess my point in all this drivel is hopefully prevent someone else from wasting their time and money. I lost interest on a $700 deposit and 2 mos.Aggravation because of these *** Clowns. BTW, you have to give them at least 1 star to be able to leave the review.

This is one reason GA.

made trailers has such a horrible reputation. John Clark

View full review
Pros:
  • Friendly and helpful until they get your deposit
  • Ease of attempting to place an order
Cons:
  • Lip service only

Preferred solution: Don't bother I am done wasting time with you'all

User's recommendation: Don't waste your time with GIVE ME YOUR MONEY AND PRETEND TO MAKE MY TRAILER

1 comment
John C Rqr

maybe someone else's time will be saved

George S Wqj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atlanta, Georgia

Poor quality,terrible customer service from builder

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
You pick the trailer up at the manufacturing plant. Their service was terrible. Quality was trash. Its not worth the price by any stretch of the imagination. No attention to detail. Poor quality of material. Roof is a joke. Cant even hang plywood correctly.
View full review

User's recommendation: Stay away.

Kevin E Wce
map-marker Upper Marlboro, Maryland

Trailer up date

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Terrible company to deal with unable to get intouch with these people and they do not return phone calls or email's very dissatisfied
View full review

Preferred solution: Deliver product or service ordered

User's recommendation: Don't use this company go someplace else

Anonymous
map-marker Belleview, Florida

The most rude person in the world to finish my order.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
My husband and I were going to order a 7x14 custom cargo trailer. I spoke with Chloe to try to finish up my order. She was so rude through the whole thing I was in shock. In the end I told her I would need to know how much it weighed to make sure I can tow it with my van. She said she didn't know, would not be able to find out. No one ever asked before. that queAA quis
View full review

User's recommendation: Stay away

1 comment
Guest

The empty weight should be 2100 lbs. depending on any options.

Your total weight loaded must be less than 7000lbs. at the wheels max. Your hitch weight should be around 700lbs.

Hopefully you have a full size van that is 1/2 ton or more and have a hook up for electric brakes. If You plan to run heavy get a weight distributing Hitch.

David S Rlj

POOR SERVICE AND EXPERIENCE

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Father was driving down from NJ to pick up the trailer in GA. He struggled to drive down there with only 1 hour of sleep to avoid dying on the road. He had a flat tire that he had to get fixed, he ran into an accident, got ticketed for speeding, and had to drive in pouring rain. He had to change his schedule because they couldn't meet his. Of course the 15 hour drive turns into a 20 hour drive with all the delays he encounters, he arrives a little late with all the crap he went through and now that he's arrived late the b**** Candace starts making a fuss about having to stay late... b**** please the man almost died trying to fit your schedule, learn some empathy and business etiquette. Honestly, worst customer service experience ever and quite shocked at how long they've stayed in business... don't see them lasting much longer. I will NEVER EVER EVER recommend them to anyone, rather yet, I'd say avoid them like the plague
View full review
Loss:
$700

Preferred solution: Apology

User's recommendation: AVOID THEM

2 comments
Guest

Better planning on you’re fathers part would probably solved of those problems.

Guest
reply icon Replying to comment of Guest-2036778

Think I will move on.

View more comments (1)
Anonymous
map-marker New Orleans, Louisiana

Watch video

https://www.youtube.com/watch?v=EXkcXgyoYSA&t=1s
View full review
Edgbert L

Horrible Experience

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
MakeMyTrailer - Horrible Experience

We ordered a custom built trailer on the website makemytrailer.com (also in business at Plain Ol’ Trailer). We specifically told them it had to have a ramp door as we planned to haul our Harley Davidson in it.

After waiting 6 weeks for them to build it, we took off from work to drive 10 hours to pick up our trailer. When we got there, the trailer was WRONG! It had a swing door rather than a ramp door. The factory, nor the dealer, were willing to work with us.

We had paid a $400 deposit and spent money traveling to get the trailer, as well as the lost time from work. They did finally return our numerous calls but were no help at all. The dealer said he would call the factory to get the door changed out and give us a call right back. We never received a return call from the dealer.

We are currently on our way home without a trailer and without our $400 deposit. DO NOT USE THIS COMPANY!

View full review
Reason of review:
Not as described/ advertised
4 comments
Guest

stay away from this company i got a 6.10 trailer and the roof is cheap and has dents in it not worth the time or money 2021

Mordecai Zqg

I was just getting to order my trailer from this company after reading this message I think I’ll hold off. Thank you for sharing your experience with this company.

Guest
reply icon Replying to comment of Mordecai Zqg

Helpful reviews!

Guest
reply icon Replying to comment of Mordecai Zqg

Very good idea. This company never contacted us back or answered any calls from us to make good on our deal. Ended up buying a trailer locally for a few more dollars but got exactly what we wanted with no problems.

View more comments (3)

RVs, Motorhomes and Trailers Expert Talks

RV Travel During a Pandemic: Pros and Cons

Apr 30, 2021

Fox & Miles - full-time RV travelers talk about their experience of living in RV, share advice on how to choose the RV, plan the camping trip, give tips on how to shop while Rving and avoid common problems.

Read full article
Fox & Miles
Fox & Miles

Fox & Miles - RV experts and travelers who explore the US, chasing their dreams, and pursuing financial freedom.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article